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Meet the Protego Family

We're a family who decided the world needed more relationship-centered dental care — so we built it ourselves.

Meet the Team

Four Patels, one mission: to make dental care feel like it used to — personal, unhurried, and built on trust.

Dr. Serena Patel, Dentist
Dentist

Dr. Serena Patel

Dr. Serena Patel grew up watching the dental industry become increasingly corporate — and decided she'd rather do something about it than complain. After graduating top-10 from the #2-ranked dental school in the country, she trained at multiple Boston-area practices before returning home to build the practice she always dreamed of: one where patients are people, not appointment slots.

Serena's approach to dentistry is evidence-based, meticulous, and deeply human. She'll take the time to explain what she's seeing, why she's recommending what she is, and what your options are — always. No upsells, no rushed exams, no vague answers.

Outside the office, you'll find her skiing the slopes, watching (and rewatching) her favorite TV shows, or planning the next family trip. Burlington gets to keep her now, and she couldn't be happier about it.

University of Washington School of Dentistry — Top 10 graduate, #2-ranked program
B.S. Neuroscience, Emory University
Advanced training in Dental Sleep Medicine, Tufts University
American Academy of Dental Sleep Medicine (AADSM) member
Kois Center — comprehensive, evidence-based dentistry
Massachusetts Dental Society member
Interests: Skiing Traveling TV shows

Meet Dr. Serena Patel — video coming soon

Raj Patel, CEO
CEO & Patient Experience

Raj Patel

Raj spent his career at the intersection of technology, business, and human experience — first as the youngest lead product manager at GE Healthcare, then as a financial planner and entrepreneur. When Serena called with the idea for Protego Dental, the answer was never in doubt.

At Protego, Raj handles everything outside the clinical chair: the business, the operations, the systems, and making sure every patient who walks through the door has an experience worth coming back for. He's the reason the beverage bar exists, the reason you'll get a follow-up call after your first visit, and the reason the whole thing works.

His obsession with patient experience comes from a simple belief: great healthcare starts with great care — for the whole person, not just their teeth.

B.S. Computer Science & Health Policy, Duke University
MBA, Kellogg School of Management, Northwestern University
M.S. Design, McCormick School, Northwestern University
Former Lead Product Manager, GE Healthcare
Entrepreneur, investor, and financial planner
Interests: Sports Entrepreneurship Travel & Investing

Meet Raj Patel — video coming soon

Alka Patel, Dental Assistant
Dental Assistant

Alka Patel

Alka spent 20 years as an anesthesiologist in North Carolina outpatient clinics — a career built on precision, patient trust, and keeping people calm in high-stakes moments. So when her daughter and son opened a dental practice, she figured it was time to add a new skill to the list.

Alka recently completed her dental assisting training, and she brings a calm, steady presence that puts even the most anxious patients at ease. She's seen more complex medical situations than most, and she'll remind you (kindly) that a dental cleaning is going to be just fine.

She's also the one most likely to offer you a blanket and ask how your family is doing — and she'll remember the answer next time.

M.D., Cardiff University School of Medicine
Anesthesiology Residency, UNC-Chapel Hill
20 years of clinical anesthesiology experience
Certified Dental Assistant
Interests: Hiking Board games Card games
Koda Patel, Head of Security
Head of Security

Koda Patel

Koda is a four-year-old Bernedoodle with a flawless safety record and zero complaints on file. His primary responsibilities include greeting nervous patients, patrolling the waiting area, and ensuring that no snack goes unnoticed.

He holds no formal credentials, but his hugs are widely regarded as restorative. He is available for consultations on request, subject to his nap schedule.

Koda is proof that the best dental practice isn't the one with the fanciest equipment — it's the one where you walk in anxious and leave smiling (and possibly with dog hair on your pants).

Interests: Long walks Peanut butter Afternoon naps

From a Dream to a Dental Chair

Protego Dental started as a conversation between siblings: what if we stopped waiting for dentistry to get better, and just built the practice we always wished existed?

The idea was simple — a family-owned practice that put relationships first, offered hours that worked for real people, and created a space that felt nothing like the dentists of your childhood nightmares.

Six years of planning, designing, building, and believing later — we're here. Burlington, meet Protego Dental.

2020

The Idea

Serena and Raj start sketching out what a better dental practice would look like — one built on relationships, not revenue per chair.

2022–2023

Planning & Research

Deep dives into practice models, patient experience design, location scouting, and figuring out how to actually build this thing from scratch.

2024

Finding Our Home

Secured the perfect space at 1 Wheeler Rd, Burlington — close to the community we wanted to serve, with room to grow into.

2025

Building & Buildout

Construction, equipment installation, and turning an empty unit into a dental practice that finally feels like it was designed for patients, not spreadsheets.

Spring 2026

First Patients

We begin scheduling our very first patients — real people, real care, and a moment we'd been working toward for six years.

June 2026

Grand Opening

Protego Dental officially opens its doors to Burlington with a community celebration. The Patel family is ready. Are you?

Our Office in Burlington

Located at 1 Wheeler Rd, Unit F — near Trader Joe's, Burlington Mall, and Life Time Fitness. Clean, modern, and designed to put you at ease from the moment you walk in.